1. Customer Support Specialist (2)
Responsibilities:
   
Answer and manage all inbound calls and emails according to company standards and schedules
Provide consistent quality service support assistance by adhering to company procedures, standards, goals, and metrics set forth by the Manager
Assist customers with their system and making routine updates.
Manage all service related interactions by logging and managing a service request ticket in CRM database
Provide customers with expert advice that will assist them in their use of the system.
Manage all product escalations across departments and organizations by adhering to the agreed upon service levels and escalation procedures
 
Qualifications:
   
Strong customer service and communication skills (both verbal and written)

Work experience in this capacity is a plus

Ability to remain calm in stressful situations, multi-task, and manage projects
Strong knowledge of various Windows based operating systems
Please send your resume to careers@expresspayinc.com.

 

2. Sales Executives (For LUZON, VISAYAS And MINDANAO)
Job Activities:
   
Meet with potential customers for new businesses.
Negotiate the terms of an agreement and close sales.
Maintain and develop relationships with existing customers,
Gather market and customer information and provide feedback on future buying trends.
Represent organisation at trade exhibitions, events and demonstrations.
Be involved with identifying new markets and business opportunities.
 
Skills and Interests
   
The ability and desire to sell.
Excellent communication skills.
Strong commercial awareness.
A confident and determined approach.
Resilient, with the ability to cope with rejection.
A high degree of self-motivation and drive.
The ability to work both independently and as part of a team.

 

Please send your resume to careers@expresspayinc.com.

 

3. Sales Managers (For LUZON, VISAYAS And MINDANAO)
Job Objectives:
   
Responsible for meeting the sales targets of the organization through effective planning and budgeting.

Staffs, leads and motivates a sales team where each one contributes in his best possible way towards the goals and objectives of the organization.

Looks forward to generating new opportunities for the organization.

Responsible for brand promotion.

Responsible for maintaining and improving relationships with partners / clients.

 
Job Specifications:
   
5-7 years of experience in sales management.
Proven leadership and ability to drive sales teams.

 

Please send your resume to careers@expresspayinc.com.